APPLICATION FORMS

Application Status Process Map:

Step 1. Submission Status - Guarantors create Apartments.com account and Submit Application. 

Step 2. Pending Status - Your Application remains in until All Guarantors for the party have Applied. 

Step 3. Processing Status - When All Guarantors have applied for the respective Lease. The groups report will now be sent to our office for final review and decision.  If there is any information missing from the groups' application at this time a representative will reach out to request it from the associated parties.

Step 4. Final Review - Your group will receive an email within 5 days of Processing Status with information relating to the decision of approval or denial of your Application.

Processing time may be extended at any time at the landlord's discretion.*

 We will reach out to the Guarantor(s) whose applications were not approved and present them with Options to Proceed or to Withdraw. 

Options to Proceed include Finding a New Alternate Co-signing Guarantor, Adding An Extra Co-signing Guarantor to the Existing Application or making a Pre-Payment on a portion of Rent. 

Your Application will sit in Pending Status and other applications may be considered until action is taken by the Guarantor(s) to proceed and moves the Application into Processing Status. 

If the Guarantor chooses to Withdraw the Application, the group will be notified that we are unable to offer a Lease at this time.

If there is no action taken to Proceed or Withdraw, your Application will be discarded after 14 days.

If your group is Approved, you will have 72 Hours to accept the Lease offered. To accept the offered Lease, Guarantors should review and E-Sign The Lease Agreement via DocuSign. 

The Security Deposit and any move-in costs will become available on your Apartments.com account at the time your Lease is offered and is due no later than the Tenant Lease Signing Meeting. 

Tenancy is not guaranteed until both the Security Deposit has been submitted and the Lease Agreement has been signed by All Parties, Tenants, Guarantors and Landlord. 

If the Lease Agreement is not signed by the Guarantors within 72 Hours after it is offered, the Application is considered Voidable and other Applications may be processed.

When all Guarantor E-Signatures are on the Lease Agreement, the Tenants should email management at rentsmartstorrs@gmail.com to Schedule their Virtual Lease Signing Meeting. 

 The Lease Signing Meeting takes about 1 hour and is held online through Zoom. This meeting will take about 1 Hour. All Tenants will sign the document during this meeting on DocuSign with their Property Manager. 

Tenants will receive an email with a link inviting them to the Zoom meeting and any additional required documents or information for their reference.

Prior to Tenants moving in, we will schedule a "Home Orientation" meeting. This meeting takes about 1 hour and all Tenants must attend physically or remotely. We will walk through the property together and document the condition at move-in.  We encourage you to photograph the unit on this date in detail as that is how it should look on the day you vacate.

We will go over important topics and any questions you may have before settling into your new rental. Keys or a Unique Pin Code for the property will be made available by appointment at or after 12:00pm on the Lease Term Start Date.